StagePilot - Jobs

About StagePilot

StagePilot is a global platform for live, virtual, and hybrid VIP experiences. Serving the entertainment industry in all its facets—including music, television, comedy, sports, streaming, and gaming—we empower our clients to engage and grow their global audience through unforgettable experiences for their biggest fans.
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Headquartered in Nashville and Los Angeles, StagePilot is the most comprehensive service of its kind, pairing purpose-built technology with a team of talented music industry veterans. We’ve partnered with a diverse roster of creators—including Kehlani, Lindsey Buckingham, Kevin Gates, and Korn—to imagine, ticket, and execute one-of-a-kind VIP experiences. From intimate backstage performances to inspired livestreams to intimate, one-on-one virtual Meet & Greets, StagePilot creates unforgettable connections between artists and their superfans, whether they’re in the same room or thousands of miles apart.
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Team members enjoy:

Health, dental, and vision insurance
Access to health, legal and other support services
Flexible vacation time
Matching 401k with 100% vesting on day one
Ability to work in our Nashville or Los Angeles offices or remotely
Free access to all events on StagePilot's platform

Engineering Manager

Nashville or Remote
Full time

StagePilot is looking for an Engineering Manager to lead our engineering teams, helping them to be productive, happy, and successful. We’re a small, enthusiastic team where everyone significantly impacts everything from technical strategy to the bottom line. Our distributed team is dedicated to working collaboratively, making pragmatic decisions, and shipping often.
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As an Engineering Manager, you will take responsibility for the day-to-day management of two full-stack engineering teams. You’ll meet regularly with the teams to guide them in successfully meeting project goals and company objectives. You’ll lead sprint planning and backlog grooming and work with product designers and company leadership to help shape the product. And you’ll work to ensure team members have what they need to succeed, including conducting regular 1:1s.
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Candidates should have:

A background in professional software development
3+ years experience leading distributed engineering teams
Experience translating product vision into engineering goals
Experience with SaaS products and web development
Experience with agile development practices
Proficiency in one or more general-purpose programming languages such as Python, Go, or TypeScript
Experience in managing infrastructure and automation
Working knowledge of AWS and Serverless is preferred

Apply

Customer Success Manager

Nashville or Los Angeles
Full time

StagePilot is hiring a Customer Success Manager in Nashville. Our Customer Success team is responsible for non-social media communications surrounding all StagePilot events. Candidates must be comfortable leading official fan communication on behalf of the company and our customers. This role reports to the VP of Marketing.
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What you'll do at StagePilot:

Manage our customer service inboxes (email via email, social and phone)
Work with artist, marketing and ticketing teams team to create standard support answers for all events
Receive and relay pertinent event information from artist teams to fans
Partner with CRM Marketing Manager to compose, monitor and optimize StagePilot’s customer communications
Monitor customer service analytics and report findings internally

‍Required skills and experience:

3+ years experience in a events customer support or events box office role
3+ years experience composing and sending customer communications
Excellent organizational and communication skills
Experience with email and SMS platforms or an eagerness to learn
A love of live events and a deep dedication to fans

Apply

Finance Manager

Nashville
Full time in office

StagePilot is looking for a Finance Manager with live events and/or touring experience to join our team in Nashville or Los Angeles. You’ll be involved with live and virtual events throughout the entire process – from projecting revenue during pitches to collecting payments from venues throughout the tour to settling with clients. You will be responsible for weekly client reporting on each event. And you’ll be responsible for maintaining and reporting on StagePilot’s cash flow and P/L each week.

This role reports directly to the CFO and works closely with our CEO, business development team and artist services team. You will be in direct communication with artists’ managers and business management teams, so strong communication skills and discretion are critical.
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Responsibilities:

Keep current accounting records for tours and virtual events
Create and manage settlement statements for tours and virtual events
Track and collect payments from venues and contractors
Maintain cash flow and P/L statements for the events we manage
Collaborate with business development to create financial projections for new events

Required experience and skills:

3+ years tour or live event accounting experience
3+ years experience with event forecasting and reporting
3+ years managing cash flow and P/L statements
Mastery of Excel
Excellent written and verbal communication skills
Excellent organizational skills

Apply

Ticketing Manager

Nashville or Los Angeles
Full time

StagePilot is adding a Ticketing Manager to our Nashville team. This person will work alongside our Artist Services team focusing on VIP ticketing and sales. This role requires a deep understanding of ticketing and VIP experiences in live and virtual events. You will be in daily contact with multiple venues, managers, and ticket agents so strong communication and organizational skills are critical.
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Responsibilities:

Lead ticketing for domestic and international tours
Communicate with venues and ticket agents to implement and track VIP ticket sales
Maintain events on StagePilot’s proprietary ticketing platform as well as third party platforms
Collect and report on ticket sales
Work closing with the Artist Service team to execute virtual and in-person events

Required experience and skills:

3+ years experience with Ticketmaster/AXS or other ticketing platforms
3+ years experience in touring and/or live entertainment
Ability to manage multiple projects in a fast-paced environment
Excellent communication, organization and time management skills
Advanced knowledge of Excel
Self-driven, proactive and dedicated team player

Apply

Artist Services Manager

Nashville or Los Angeles
Full time

StagePilot is adding a few Artist Services Reps to our Nashville team. Our Artist Services team works with our customers to imagine, ticket, promote, and host virtual and in-person events. You’ll be in daily contact with artists, managers, and labels, so professionalism and discretion are critical. This role requires impeccable communication and organization skills and the ability to manage multiple detail-heavy projects simultaneously.
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Responsibilities:

Manage in-person and virtual events from conception to settlement
Generate daily ticket and merchandise sales updates
Manage marketing and merchandise budgets
Collaborate with the marketing team to meet sales and promotion goals
Oversee the day to day relationships with customers

Required experience and skills:

3+ years experience in live events
3+ years managing complex projects
Excellent written and verbal communication skills
Excellent organizational skills
A love of music and live events

Apply

Executive Assistant

Nashville
Full time in office

StagePilot is looking for an executive assistant to support our CEO in the Nashville office. This role requires exceptional written and in-person communication skills and the ability to manage multiple projects simultaneously. It also demands discretion as you’ll have access to artists, managers, label partners and more.

Responsibilities:

Manage multiple calendars
Manage expenses and prepare regular expense reports
Manage office systems, subscriptions and equipment
Create and manage StagePilot’s marketing, advertising and PR budget
Update and edit presentation materials
Manage travel arrangements

Required experience and skills:

Experience as an executive, office, or personal assistant
Deep experience with MS Office
Excellent communication and writing skills
Outstanding organizational skills
Discretion and confidentiality
Experience in the entertainment and/or live events industries is a huge plus

Apply

Livestream Operator

Nashville
Full time in office

StagePilot is looking for a Livestream Operator to join our Nashville team. You will be the technical and production team lead on multi-camera livestreams produced at our in-office studio and on location. Most StagePilot-produced livestreams include 3-5 cameras and are run from our Nashville studio or on location.
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You’ll report directly to the CEO and work closely with our business development and artist services teams.

Responsibilities:

Run multi-camera livestreams onsite and virtually
Budget and staff live and prerecorded productions
Build and grow relationships with crew members across the US
Manage StagePilot’s audio/video equipment

Required experience and skills:

Deep experience leading and live switching multi-camera productions
3+ years experience managing the workflow and assets for live productions
3+ years experience managing a crew on live productions
3+ years experience budgeting live productions
Proficiency with live audio mixing, lighting and camera setup

Apply

It takes a special kind of person to imagine and host VIP experiences for Lil Yachty, Lindsey Buckingham and Anthrax. If that sounds like you, we should talk.